Gas Leaks

Natural gas leaks are rare but can occur in a variety of places, so it is important to be aware of the signs of a leak. Further, knowing what to do when you suspect a leak is just as critical so you can protect you, your community and the system.

Because natural gas is colorless and odorless, the utility company adds a harmless, non-toxic chemical that makes it easier to detect a gas leak before it can create a hazardous situation. The chemical additive is called Mercaptan, and it gives the rotten eggs smell to natural gas.


If you suspect a gas leak

  • Leave immediately.┬áMove to a safe place, at least 300 feet away.
  • Do not turn on or off any lights or appliances.
  • Warn others to stay away from the area.
  • Call 911 and the utility company when in a safe location far from the gas leak.


If you suspect a gas leak, do not:

  • Use a lighter, match or candle, open flames or operate anything that could cause a spark (such as cell phones, lights, appliances, flashlights, garage door opener or power tools).
  • Open exterior windows or doors in an attempt to ventilate.
  • Try to find the leak yourself or operate any pipeline valves.